Our Policies

Groupon Vouchers

Groupon vouchers are for promotional purposes only, One voucher per person. Clients can purchases more then one voucher to be giving as a gifts.

If you have already used a groupon voucher with us you CAN NOT use another groupon voucher with us even if it is given to you as a gift. 

You must schedule your appointment before the voucher expires, the appointment date can be after the expiration date and will still be honored. If you schedule your appointment after the voucher has expired you will be required to pay the difference for our regular massage price.

The groupon voucher is good for a 60 minute SWEDISH massage or  90 min SWEDISH massage. Clients can choose to upgrade their 60 minute swedish massage to a deep tissue massage for an additional $20. If you have a 90 minute groupon voucher you can upgrade to a deep massage for an additional $30 or you can choose a 60 minute deep tissue massage. Clients can also choose to upgrade to a prenatal, thai, or sports massage, at the same rates.

Groupon vouchers can not be used for the couples massage room.

Please add to the notes of your massage appointment if your massage is for 60 or 90 minutes.

Session Time

All Capital Massage Sessions include five minutes for check in & initial consultation as well as time to undress. For example, a 60-minute custom massage session will consist of five minutes for initial consultation and undressing, 50-minutes of a hands-on custom massage and five minutes for redressing and recommendations.

Late Arrivals 

If you are late the length of your service will be reduced from your session time.  If you arrive 15 minutes or more late for a scheduled appointment the service provider has the right to refuse service or reduce the length of the service to ensure that their next scheduled appointment does not have to be pushed back.

Scheduling

Scheduling is done on a first come first serve basis.

Evening and weekend hours maybe very difficult to schedule, if you have difficultly finding an appointment please call us and leave a message if we do not answer.

We may require a credit card on file to reserve your appointment. If you don’t have your credit card on file you may only be allowed to come in on a walk-in basis if available.

Inform your therapist if you have any allergies, some lotions or oils can cause allergic reactions.

If you cannot make your appointment please call to reschedule or cancel at least 12 hours ahead of time. If you do not provide sufficient notice a minimum of $25.00 No Show fee will be assessed.

All children under the age of 18 are classified as minors and must have a parent/guardian signature on their intake form. All children under the age of 12 must have a parent present during their session. Capital Massage cannot be responsible for minors while left unattended.

Prenatal Massage 

Capital Massage requires you be past your 1st trimester before receiving massage. Please call to schedule a prenatal massage a special therapist is required for prenatal massage services.